Warranty Policy

Note: This is a placeholder. The complete Warranty Policy will be added here soon. For warranty details, please refer to the Platform Terms & Conditions.

Hardware & Software Warranty

Creative Media Holdings Limited ("CMG") provides warranty coverage for Purchased Hardware and Platform Services as detailed in this policy and the Platform Terms & Conditions.

Hardware Warranty Coverage

Purchased Hardware is covered by manufacturer warranties. CMG provides warranty administration services including:

• Repair or replacement of defective components
• Remote diagnostic support
• Hardware replacement under warranty

Warranty Exclusions

Warranty does not cover:

• Accidental damage or drops
• Misuse or improper installation
• Unsupported modifications
• Third-party equipment or software failures
• Damage from unsuitable environmental conditions

Warranty Claims

To initiate a warranty claim, contact CMG Support with details of the issue and evidence of purchase.

For warranty inquiries, please contact support@thecreativemediagroup.co.uk